The Golf Collective – Terms & Conditions

Last updated: [Insert Date]

1. Who We Are

Welcome to www.thegolfcollective.co and members.thegolfcollective.com.au (the “Site”). The Site is owned and operated by The Golf Collective Pty Ltd (ACN 643 467 547 | ABN 16 643 467 547) (referred to as “The Golf Collective”, “we”, “us”, or “our”).

We are a virtual golf club providing our members with competitions, handicapping, information, and access to our products, services, and events. By accessing or using our Site, services, and social media channels, you agree to these Terms & Conditions (“Terms”) and our Privacy Policy.

2. Consent to Terms

By accessing and using the Site, you are deemed to accept these Terms. If you do not agree, you must stop using the Site immediately. You may also be required to accept these Terms when you click “Agree”, “Accept”, “Subscribe” or similar.

3. Eligibility

By using our Site, purchasing, or signing up for services, you warrant that:

• You are at least 18 years old and have the legal capacity to enter into a binding contract; or

• If you are under 18, your parent or legal guardian must complete the sign-up process on your behalf, providing accurate details for both themselves (as the responsible account holder) and the junior member.

Junior Memberships

• The parent/guardian is the contracting party and remains fully responsible for the junior member’s use of the membership, including compliance with these Terms, payment obligations, and conduct at events.

• Proof of age may be required.

• All billing and official communications will be directed to the parent/guardian contact details provided at sign-up.

4. Changes to Terms

We may update these Terms from time to time. Updates take effect once posted on the Site. Continued use of the Site or services after changes are made is deemed acceptance.

5. Intellectual Property

All content, designs, software, trademarks, and materials on this Site are owned by us or licensed to us. Your use does not grant any rights or interest. You must not reproduce, distribute, or exploit content without our prior written consent.

6. Links to Third-Party Websites

We may link to third-party websites. These are not controlled or endorsed by us, and you should check their terms and policies before using them.

7. Privacy

Our Privacy Policy forms part of these Terms. By using our Site, you consent to the collection and use of your data as described in our Privacy Policy.

8. Creating an Account

To access memberships, event registrations, or certain services, you may be required to create an account. You must provide accurate details and keep them updated. You are responsible for all activity under your account.

For junior memberships, the parent/guardian will hold the account and be responsible for its use.

We reserve the right to suspend or cancel accounts at our discretion if these Terms are breached.

9. Prices, Payment & Fees

• All prices are in Australian Dollars (AUD) and include GST where applicable.

• Prices may change at any time. Services and events are charged at the price in effect at the time of order.

• All transactions are subject to a 3% online processing fee (subject to change). This fee covers third-party processing costs and is non-refundable.

Payment Authority

By providing payment details, you authorise us to debit your nominated credit card or payment method for:

• membership fees and renewals;

• event entry fees and other purchases;

• any outstanding balances from failed or declined payments.

You agree to keep your payment details current and ensure sufficient funds. If a payment fails, we may reattempt the charge, and you remain liable for costs.

10. Memberships

Annual Memberships

• Annual memberships are offered at a discounted rate compared to monthly memberships, reflecting a full 12-month commitment.

• Annual memberships cannot be paused once activated. Your membership remains active for the full year, and you retain the benefit of the lower annual rate.

• Memberships are non-transferable.

Monthly Memberships

• Monthly memberships provide flexibility and may be paused at any time.

• The monthly rate is higher due to this flexibility.

• Pauses or cancellations must be requested via email or your online account. Changes take effect from your next billing date.

Renewal & Price Changes

• Memberships renew automatically on your sign-up anniversary date.

• We will provide at least 14 days’ notice by email before any price increase takes effect.

• If you do not accept the increase, you may cancel before renewal.

Cancellation & Refunds

• Memberships may be cancelled at any time by emailing our support team at least 48 hours before your next billing date.

• If a request is made on the billing date, the charge will proceed, and cancellation will take effect the following cycle.

• All payments are non-refundable except as required by Australian Consumer Law.

• Refunds for unused annual memberships may be considered at our sole discretion.

Termination by Us

• We reserve the right to suspend or cancel any membership at any time, with immediate effect and without notice, at our sole discretion.

• Reasons may include (but are not limited to) breaches of these Terms, misconduct, or behaviour that could negatively impact our reputation, members, or partners.

• No refund will be provided unless required by law.

11. Discounts & Promotions

• Only one discount code may be used per purchase.

• Discounts cannot be applied retrospectively or combined with other promotions.

• We reserve the right to reject or cancel orders where discount misuse occurs.

12. Events & Competitions

• Event dates, venues, and formats may change. We reserve the right to reschedule or cancel events if required.

• If an event is cancelled, members may be offered a credit or alternative benefit at our discretion.

• Competitions are subject to these Terms, any competition-specific conditions, and the laws of Western Australia.

13. User Content

If you submit reviews, comments, or content via our Site or social channels, you:

• warrant that you own or have rights to the content;

• grant us permission to use it;

• waive moral rights in that content;

• confirm it does not violate any law or third-party rights.

We may remove content that is unlawful, abusive, offensive, or irrelevant.

14. No Guarantees

While we aim to support your golf journey, results vary. We do not guarantee specific outcomes from memberships, programs, products, or services. Testimonials represent individual experiences only.

15. Prohibited Use

You must not use the Site for unlawful, harmful, or disruptive purposes including hacking, spamming, infringing on rights, or interfering with functionality.

16. Warranties & Disclaimers

The Site and services are provided “as is” without warranties of reliability, accuracy, or fitness for purpose. We cannot guarantee uninterrupted access or that content is virus-free.

17. Limitation of Liability

To the fullest extent permitted by law, we are not liable for losses including loss of income, profit, opportunity, data, or enjoyment arising from use of our Site, memberships, or services. Liability is limited as provided under the Australian Consumer Law.

18. Indemnity

You agree to indemnify and hold us harmless against any claims, losses, or damages arising from your breach of these Terms or misuse of the Site.

19. Force Majeure

We are not liable for delays or failures caused by events beyond our control, including natural disasters, government restrictions, or other unforeseen circumstances.

20. Breach & Termination

We may terminate your access immediately for any breach of these Terms. All disclaimers, limitations, and indemnities survive termination.

21. Severability

If any part of these Terms is invalid, the remaining provisions continue in effect.

22. Ceasing Our Site

We may discontinue or restrict access to the Site at any time without notice.

23. Assignment

We may assign or subcontract our rights and obligations without consent. You may not transfer your membership or rights without our approval.

24. Governing Law

These Terms are governed by the laws of Western Australia. Disputes will be resolved in good faith where possible, otherwise submitted to the courts of Western Australia.

25. Contact Us

For questions or concerns, please contact:
The Golf Collective Pty Ltd
📧 admin@thegolfcollective.com.au
PO Box 2190, Kardinya WA 6163